JAM : Jurnal Aplikasi Manajemen
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
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<![CDATA[TIK TOK AS A PROMOTIONAL MEDIA TO INFLUENCE CONSUMER PURCHASE DECISIONS ]]>
<![CDATA[Luh Kadek Budi Martini]]>;
<![CDATA[I Nengah Suardhika]]>;
<![CDATA[Luh Komang Candra Dewi]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.17
<![CDATA[The main purpose of this study is to analyze Tik Tok media as the main consideration in purchasing decisions for culinary products and Tik Tok as a medium for promoting culinary products to purchase decisions. This research was conducted in Denpasar City with a sample of 120 respondents. The data was collected using Google Forms. Data were analyzed qualitative and quantitative using a Likert scale. Inferential statistical analysis was used to draw inference from the sample to the population and hypothesis testing using Partial Least Square (PLS) with Smart-PLS 3.0. The study results found that the more informative the promotion with social media on the Tik Tok application, the more buying interest and ultimately convincing consumers to purchase. Purchase intention has a full mediation effect on the informative indirect effect on purchasing decisions for culinary products.]]>
<![CDATA[EVALUATION AND EXPLORATION OF MANAGEMENT CONTROL SYSTEMS IN VILLAGE OWNED ENTERPRISES ]]>
<![CDATA[Intan Putri Azhari]]>;
<![CDATA[Bustamin Bustamin]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.08
<![CDATA[Village-Owned Enterprises (BUMDes) Panggung Lestari is one of the reference BUMDes in Indonesia as it has run multiple business units and has successfully contributed significant Village Original Income (PADes) to the village. The research goal is to evaluate and provide solutions for implementing MCS in Panggung Lestari. Qualitative descriptive research method and case study approach by collecting data through observation, in-depth interviews, and documentation review. Then perform data triangulation so that the data can be interpreted and closed. The results showed that Panggung Lestari was regulated by Village Regulation No. 9 of 2016 and AD/ART. However, BUMDes Panggung Lestari did not have detailed operations guidelines, such as standard operating procedures and job descriptions. Panggung Lestari also did not yet have strategic planning and budgeting. Corporate level performance measurement is regulated from the top down but has not been well documented. While measuring performance at the business unit level, only the KUPAS Business Unit has performance measurement parameters for employees, while other business units do not yet have performance measurement parameters. Performance incentives are given in financial form but for employees who did not have a good system. The bottom line is that the BUMDes don't have a good MCS yet, so management needs improvement.]]>
<![CDATA[THE ROLE OF PERSONALITY ASPECTS AND EMPLOYEE COMMITMENTS AS AM EFFORT TO MAXIMIZE WORK PERFORMANCE ]]>
<![CDATA[Abimanyu Tuwuh Sembhodo]]>;
<![CDATA[Adya Hermawati]]>;
<![CDATA[Sodik Sodik]]>;
<![CDATA[Syamsul Bahri]]>;
<![CDATA[Syahruddin Syahruddin]]>;
<![CDATA[Shujahat Ali]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.13
<![CDATA[This study presents a model that links work performance, leadership behavior, personality, and work commitment. The main objective is to investigate the direct and indirect effects of personality, work commitment, and leadership behavior on work performance. The data was obtained through a questionnaire from a sample of 125 employee respondents at PT Gradion Supermarket Malang Raya. The data were analyzed by multiple regression analysis. There were seven hypotheses proved in this study. The results reveal that leadership behavior can positively contribute to employee performance. In addition, work personality also positively contributes to employee performance, work commitment positively contributes to work performance, and the work environment contributes better to leadership behavior. The results of the mediation test show that work personality has contributed well to employee work performance with the leader's behavior being implemented optimally, and work commitment is highly conditioned on employee performance by applying maximum leadership behavior. Leadership behavior has been able to make a positive contribution to the work performance of PT Gradion Supermarket employees. Employee personality makes a positive contribution to PT Gradion Supermarket employee performance. Work commitment makes a positive contribution to PT Gradion Supermarket employee performance. Personality has a positive contribution to behavior leadership.]]>
<![CDATA[LEADERSHIP STYLES ON EMPLOYEE PERFORMANCE WITH WORK SATISFACTION AND ORGANIZATIONAL COMMITMENT AS INTERVENING VARIABLES ]]>
<![CDATA[Sandya Alamanda]]>;
<![CDATA[Margono Setiawan]]>;
<![CDATA[Dodi Wirawan Irawanto]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.04
<![CDATA[This study aims to examine and analyze the influence of leadership style on employee performance with job satisfaction and organizational commitment as an intervening variable at PT. PLN (Persero) North Surabaya Area. This research was conducted using a questionnaire to 120 employees of PT. PLN (Persero) Area North Surabaya. Then the data is analyzed by using Partial Least Square (PLS). This study examines the direct and indirect effects. The result of this study states that leadership style can provide the effect of improving employee job satisfaction. Leadership style can affect increasing organizational commitment. Leadership style can give influence in improving employee performance. Job satisfaction cannot have an effect on improving employee performance. Organizational commitment can affect improving employee performance. Leadership style cannot give indirect influence in improving employee performance through job satisfaction. Leadership style can have an indirect influence on improving employee performance through organizational commitment.]]>
<![CDATA[A MEDIATION ANALYSIS OF COGNITIVE AND AFFECTIVE CUSTOMER TRUST IN CUSTOMER LOYALTY TOWARDS E-MARKETPLACE ]]>
<![CDATA[Evelyn Hendriana]]>;
<![CDATA[Siti Anjani]]>;
<![CDATA[Alexander Dennison]]>;
<![CDATA[Zhafira Nur Subhan]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.18
<![CDATA[Studies have shown the importance of customer trust in determining customer loyalty. While the psychological theory states that customer trust has cognitive and affective dimensions, earlier studies tended to look at it aggregately. An evaluation of the customer trust dimensions may provide a deeper understanding of the relative importance of each dimension of customer loyalty. This study looks at the roles of cognitive and affective customer trust in the context of the e-marketplace. As perceived privacy and security are still issues in the e-marketplace of developing countries, this study tries to examine the roles of cognitive and affective trust in mediating the relationships between perceived privacy, perceived security, corporate reputation, and customer loyalty. A close-ended questionnaire survey was distributed to answer the research questions. Data from 426 respondents were analyzed using PLS-SEM. The findings support the hypotheses of the interrelationship between the two dimensions of customer trust. This study also found that cognitive and affective trust mediates the relationships between corporate reputation, perceived security, and customer loyalty. However, we failed to prove the effect of perceived privacy on cognitive and affective trust.]]>
<![CDATA[THE INNOVATIVE WORK BEHAVIOR OF SECOND-GENERATION LEADERS: THE CASE OF FAMILY BUSINESS ]]>
<![CDATA[Daniel Kurniawan]]>;
<![CDATA[Damelina Basauli Tambunan]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.09
<![CDATA[Innovation has been proven to be one of the main keys to reaching sustainability. This study aims to analyze the impact of creative self-efficacy and organizational climate for innovation on innovative work behavior in the family business setting to enrich the studies of innovation in the family business. This study also tests the indirect effect of Entrepreneurial Leadership in increasing the impact of creative self-efficacy on innovative work behavior. This study uses the quantitative method by delivering questionnaires to more than 400 family firms in Surabaya. This study indicated that creative self-efficacy and organizational climate for information positively and significantly impact innovative work behavior. However, the impact of creative self-efficacy on innovative work behavior is stronger than the organizational climate for innovation. This study also proves the impact of creative self-efficacy on innovative work behavior will increase by enhancing entrepreneurial leadership. The implications of this study also are discussed both academically and practically.]]>
<![CDATA[IMPACT OF WORKLOAD AND RESPONSIBILITY LOAD ON WORK STRESS AND JOB PERFORMANCE ON CONSTRUCTION PROJECTS DURING THE PANDEMIC ]]>
<![CDATA[Sekar Wulan Prasetyaningtyas]]>;
<![CDATA[Afif Darmawan]]>;
<![CDATA[Bevi Prapasatya Puhirta]]>;
<![CDATA[Doni Ardono Kusmanto]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.14
<![CDATA[Construction is one of the sectors that the government relies on to contribute to national growth; the impact of this policy is that the number on the projects is not balanced with construction experts, thereby increasing the workload of construction employees, coupled with the pandemic, limiting construction project activities which are labour-intensive activities that require a lot of interaction and physical activity in the field. This study aims to determine the impact of a workload and responsibility load on work stress and job performance in construction projects during the pandemic. This research uses a correlational descriptive quantitative approach; the population in this study is 100 construction employees in Indonesia. The sampling technique is total sampling with multiple linear regression. The result showed that workload significantly affects the responsibility load on construction project workers in Indonesia. The workload has a positive and significant impact on Indonesian construction project workers. Responsibility load has a positive and significant effect on Workstress on Project Construction workers in Indonesia. The influence of responsibility load on work stress is negative and significant. Work stress on employees does not affect job performance on employees. Namely, there is no effect if construction employees have high work stress on their work. It does not affect job performance. The work stress variable has no positive or significant effect on job performance. Further research can incorporate variables that influence job performance, such as workload, responsibility load, work stress, and others, to improve job performance at construction.]]>
<![CDATA[ENTREPRENEURIAL BRICOLAGE AND IMPROVING THE CAPABILITY OF WOMEN WEAVING ENTREPRENEURS ]]>
<![CDATA[I Gusti Ayu Purnamawati]]>;
<![CDATA[Gede Adi Yuniarta]]>;
<![CDATA[Chin-Hong Puah]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.05
<![CDATA[The COVID-19 pandemic has put a lot of pressure on the women-run weaving industry, one of which is a decline in demand and the loss of opportunities for women to support the economic life of their families amid global efforts to improve gender equality and women's welfare. This research is expected to solve the inequality problem, especially for women, supporting economic growth and achieving prosperity. Efforts to empower women are expected to increase innovation and productivity amidst scarce resources. The research objective is to analyze the role of women in achieving business productivity and subjective welfare through strengthening the position of bricolage. In addition, material flexibility in managing resource constraints and highlighting the development of a company-specific social resource environment by exploring bricolage from an institutional aspect. The sample in this study were 112 women who own the weaving handicraft business in Bali Province, which were obtained using a saturated sampling method. Research data collection using observation and interview. Data were analyzed using a structural equation model, namely Partial Least Square. The study results reveal a strong influence of bricolage for women's empowerment on improving business performance. Other dimensions that affect subjective welfare are empowerment, entrepreneurial orientation, bricolage, business networks, and business performance. Weaving business players strive for innovation as the primary key factor in surviving in a dynamic environment and changing technology. Further research can use the government's role and technology implementation variables to improve weaving artisans' welfare.]]>
<![CDATA[IMPROVING FINANCIAL BEHAVIOR OF MILLENNIAL GENERATION THROUGH ATTITUDE, KNOWLEDGE, AND CONFIDENCE DURING THE COVID-19 PANDEMIC ]]>
<![CDATA[Aji Yudha]]>;
<![CDATA[Elisa Martanti]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.19
<![CDATA[The COVID-19 pandemic has increased people's expenses, so good knowledge in managing finances is needed. The millennial generation is one of the community groups known to be consumptive and have a low level of financial literacy. Whether or not financial management is good is based on the level of community financial literacy. That indicates that the better people's financial literacy, the better they will manage finances. Financial literacy consists of financial behavior, financial attitude, financial knowledge, and financial confidence. Therefore, this study examines the relationship between financial attitude, financial knowledge, and financial confidence in financial behavior. This study also establishes a comprehensive financial literacy model to increase financial literacy during the COVID-19 pandemic. Lastly, this study contributes to the literature developing a financial literacy model for millennials in small towns. This study involved 146 respondents from the millennial generation in Rembang City. Testing was carried out using SEM GeSCA. The results indicated that the factors that directly affect financial behavior are financial attitude and financial confidence. Financial knowledge was found to influence financial behavior indirectly. However, the study results revealed that financial knowledge does not directly affect financial behavior. Future studies can add new variables with a larger sample to obtain more general results.]]>
<![CDATA[HOW INTERACTIVITY OF INSTAGRAM ADS THROUGH HEDONIC MOTIVATION CAN AFFECT PURCHASE INTEREST ]]>
<![CDATA[Ati Mustikasari]]>;
<![CDATA[Abdurrahman Rahim Thaha]]>;
<![CDATA[Astri Wulandari]]>
<![CDATA[ Jurnal Aplikasi Manajemen Vol 20, No 1 (2022) ]]>
Publisher : <![CDATA[Faculty of Economics and Business, Universitas Brawijaya ]]>
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DOI: 10.21776/ub.jam.2022.020.01.10
<![CDATA[As the number of internet users and social media users grows, it has a beneficial influence on businesses in attracting various types of business possibilities to market and launch their products via the internet or social media. Instagram is a social network frequently used by businesses in Indonesia to launch, advertise, and update their customers about their products. The Instagram advertising function can give a new option for businesses to help sell their products. This study aimed to determine the effect of interactivity on advertising on social media Instagram through hedonic motivation on consumer purchase intention in the Bandung. The quantitative research approach utilized the SEM (Structural Equation Model) analytical methodology and SmartPLS software. This study's participants were 400 Instagram social media users in Bandung who had viewed advertising presented on Instagram. According to the findings of this study, the interaction that comes from advertising material via hedonic motivation has little influence on the purchase intention of Instagram users who have seen commercials promoted in Bandung. Further researchers can add more unknown factors to determine the impact of interaction on customer purchase intention in Instagram advertising via hedonic motivation. Furthermore, other researchers can do the same research but with other research objects, and the findings can be utilized to compare with this research.]]>
